Last updated: 12/22/2025

Introduction

‍IT SPECIAL GROUP (“Company”, “we”, “us”) respects your privacy and is committed to protecting it. This Privacy Policy describes:What information we collect when you download, install, or use the Dreams & Desires™ game and its related video content (“Game”).

How we use, store, and share that information.Your rights regarding your information.

This Privacy Policy applies only to information collected through the Game and related in-app systems.
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It does not apply to:
• Any other websites, apps, or services operated by the Company.
• Any third-party platforms such as Steam or Meta.
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We encourage you to review third-party policies before providing information elsewhere.
By installing or using the Game, you agree to the practices described in this Privacy Policy.

If you do not agree, please do not install or use the Game.

‍1. Children Under the Age of 12 / 13 / 16

‍The Game is rated 12+ on supported platforms.

We do not knowingly collect personal information from:
• Children under 13 in the United States (COPPA),
• Children under 16 in the European Union (GDPR),
• Any higher age required in your region.

If we learn that personal information has unintentionally been collected from a child, we will delete it promptly.

If you believe a child has provided data through the Game, please contact us at:
📩 contact@arcadevr.com2.

Information We Collect

‍Dreams & Desires is designed to collect minimal data.
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We do not collect:
• Phone numbers
• Payment information
• Contacts or address books
• Photos or videos
• Precise (GPS) location
• Biometric data

2.1 Information You Provide Directly

The Game does not require registration or mandatory personal input. You provide information to us only if you choose to interact with us directly.
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In these cases, we may collect:
Support & Feedback: Your email address (optional) and a description of technical issues or feedback.
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Newsletter Subscription: Your email address, if you voluntarily sign up for project updates via our website or in-game forms.
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How we use this information: This information is used specifically to respond to your technical requests or to send you the updates and news you have explicitly subscribed to.

‍2.2 Information Collected Automatically

Platform-Provided Data (Steam, Meta)

‍Steam and Meta may provide us with anonymous or pseudonymous information such as:
• Platform user ID (not personally identifying)
• Country or region
• Purchase/refund status
• Crash diagnostics

We never receive your payment data or personal profile data from Steam or Meta.

Please review:
• Steam Privacy: https://store.steampowered.com/privacy_agreement/
• Meta Privacy: https://www.meta.com/legal/privacy-policy/

‍3. Third-Party Technologies

‍We may use:
• Platform analytics (Steam, Meta)
• Crash reporting tools
• Unity engine analytics (if enabled)

These tools may collect non-personal data necessary for:
• Stability,
• Performance improvements,
• Device compatibility.

We do not allow ad networks, marketing trackers, or profiling scripts.

‍4. How We Use Your Information

‍We use the collected data only to:

Improve the Game, VR performance, and 360° video playback.
Enhance stability and fix crashes.
Understand general gameplay patterns.
Communication & Marketing: To send you news, project updates, and promotional materials related to Dreams & Desires™, provided you have explicitly opted-in to receive such communications.
Comply with platform or legal requirements.

We do not:
• Sell or rent your personal data to third parties.
• Build personal profiles for third-party advertising.
• Track users across unrelated apps or websites.

5. Disclosure of Information

‍We may share non-personal, aggregated, or anonymous information with:
• Platform providers (Steam, Meta)
• Development and QA partners
• Analytics/crash reporting services

We may disclose information if required:
• To comply with law
• To comply with a court order
• To protect the safety or rights of the Company or users

We do not sell personal information.

‍6. Your Privacy Choices

‍Because we collect minimal data, your options include:
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‍Disable Analytics (if available on your platform):
• Steam → Settings → Gameplay data
• Meta → Device settings → Analytics
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Contact Us to Remove Crash Logs or Support Emails
You may:
• Uninstall the Game to stop data collection
• Request deletion of feedback/support emails

Unsubscribe from Marketing
You can opt-out of our newsletter at any time by contacting us at contact@arcadevr.com.

7. Data Retention

‍We retain:
• Crash logs and gameplay analytics only as long as needed for troubleshooting
• Support emails

If laws require longer retention, we comply accordingly.

‍8. Data Security

‍We maintain industry-standard safeguards, including:
• Encrypted data transfer
• Limited staff access
• Secure servers

No method of electronic storage is 100% secure, so we cannot guarantee absolute security.

‍9. International Users (GDPR / EEA / UK Rights)

‍If you are located in the EEA or UK, you have rights including:
• Access to non-personal data we may hold
• Correction or deletion of information you provided
• Restricting processing
• Objecting to processing
• Data portability (where applicable)

Since we do not collect identifiable personal information from Game users, many GDPR rights may not apply because we cannot identify you.

To submit a request, contact:
📩 contact@arcadevr.com

10. California Privacy Rights (CCPA/CPRA)

‍California residents may request information about:
• Categories of data collected
• Categories of sources
• Whether data is sold or shared (we do not)

You may also request deletion of any personal information you provided via support channels.

We do not sell or share personal information under California law.

‍11. Changes to This Privacy Policy

‍We may update this Privacy Policy periodically.
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If material changes occur, we will notify users via:
• Our website, or
• The platform store page (Steam/Meta)

Your continued use of the Game constitutes acceptance of updated terms.

‍12. Contact Information

‍For questions or privacy requests, contact:
📩 contact@arcadevr.com